Do you want to know more about what psychologically informed and trauma-informed practices are and how to implement them in your organisations? 
Trauma-informed management and psychologically informed reflective practice is relatively new and emerging practice in the sector, enabling you to be at the forefront of how whole organisations can respond to the needs of people who have experienced trauma. It is based on a year-long programme completed by Leicestershire organisations New Dawn New Day and Ideas to Impact. 
Why are psychologically and trauma-informed management and practices important? 
All organisations supporting people will be working with those who have experienced trauma, whether or not their work is focused on it. Research also indicates that people who have experienced trauma are more likely to be drawn into working in helping professions, so organisations will inevitably have volunteers, staff and trustees who are also affected. 
Trauma-informed working is often focused on what happens between frontline workers and clients, but trauma-informed principles need to be integrated across the whole organisation to be successful longer-term and to support the frontline relationships between workers and people accessing services. 
Who is this programme for? 
This three-day programme running at the end of March and mid-April is designed for managers in any third sector organisations working with people who have experienced trauma. This may include people working in fields such as health and social care, homelessness and housing provision, community groups, asylum seekers and refugees, advocacy and advice, domestic abuse and sexual violence, criminal justice and recovery services – but this list isn’t exhaustive. 
It is aimed at anyone in a leadership role or who want to move into management, such as trustees, senior managers, volunteer managers, or project managers. Although there will be a focus on trauma, many of the areas covered are principles of good management that will improve your general management skills and help to improve relationships and wellbeing in your organisation. 
Do I need to attend all sessions? 
All participants must attend the half day introduction or be able to demonstrate an equivalent level of knowledge, as this will set the scene for the rest of the programme and ensure that participants share a common understanding. You must select at least one other course to attend this session, it is not offered as a standalone course on this programme. 
We encourage people to attend all the sessions, but you can choose specific sessions and/or involve different people in your organisation as appropriate. 
For the reflective practice you need to be able to attend all four half day sessions 
For the two management courses of a day each you can attend either or both. 

Facilitator -  Sarah Swire 

Gaynor Quilter
Sara Swire is the CEO of New Dawn New Day and has over 25 years’ experience of leading organisational practice and development. She was instrumental in the development of trauma informed practice at New Dawn New Day, is a passionate advocate for the approach and has trained organisations in trauma theory and practice development. She has a degree in Psychology and has untaken advanced training in coaching and organisational development from a psychologically informed perspective. She is an experienced facilitator of the trauma informed reflective practice model, which is specifically designed to support the people who work in the helping professions. She has a particular interest in the impact of working with trauma on organisation culture and staff wellbeing. 

Facilitator -  Becky Nixon 

Gaynor Quilter
Becky Nixon has worked for nearly 30 years supporting voluntary and community organisations. She has personal and professional experience of trauma and has worked organisations that are developing trauma-informed practice since 2014, particularly Leicester women’s organisation New Dawn New Day with whom she worked in 2022 to develop Safe & Sound, the trauma-informed safe accommodation framework. She has studied neuroscience as part of a coaching certificate and is currently undertaking an MSc in psychology. Her consultancy, Ideas to Impact, provides services including research, evaluation, training and mentoring, quality standards and organisational development. 

This course will enable participants to: 

This course will enable participants to: 
Understand what trauma is, different types of trauma, and its effect on the brain and body 
Identify what a psychologically and trauma-informed approach means, what trauma-informed principles are how to apply them principles to the workforce 
Consider the stress cycle and the impact of chronic stress and how that might affect workers and people accessing services 
Use frameworks to pinpoint current or potential issues in your teams and individual members 
Consider the effects of attachment style on workers’ behaviour and support needs. 
Analyse what resilience means and identify what can support resilient teams to reduce the chances of burnout and vicarious trauma 
Understand what psychological safety in the workplace is and how you can develop it 
Consider how mental wellbeing relates to worker engagement and the different types of support that workers need 
From stress to strength: psychologically and trauma-informed team management 
From Stress to Strength 
Date: 20th March 2024 - 9:30am - 4:30pm 
Venue: Leicestershire Cares 
Please bring your own lunch 
Building solid foundations: trauma-informed systems and culture 
Date: 10th April 2024 - 9:30am - 4:30pm 
Venue: Leicestershire Cares 
Please bring your own lunch 

This course will enable participants to: 

Identify what being a psychologically and trauma-informed organisation involves 
Consider what factors need to be included in a psychologically and trauma-informed organisation policy and procedure (with a template provided) and who needs to be involved 
Examine some key areas in psychologically and trauma-informed practice, including human resources and workforce development, service design and work planning and reflective practice 
Identify how equity, diversity and inclusion intersects with experience of trauma and how to implement trauma-informed EDI processes 
Consider collaborative working and decision-making at different levels in the organisation and how to incorporate trauma-informed perspectives 
Identify how to monitor and evaluate whether psychologically and trauma-informed practices are having an impact 
A space to think – creating a trauma informed organisational culture through reflective practice 
All sessions will be held on Wednesday 17th April 09:3am-4.30pm 
Venue: Leicestershire Cares 
Please bring your own lunch 

This will consist of: 

Reflective Practice aims to support the professional development and emotional wellbeing of people who work in the helping professions. It is a dynamic process that encourages greater self-awareness, resilience and compassion through exploring our thoughts, feelings, actions and experiences using a trauma informed lens. The ability to reflect on and process experiences is a crucial skill for professionals working in trauma-informed systems. 

This course will enable participants to: 

This course will enable participants to: 
Understand the role of reflective practice in facilitating a trauma-informed approach and supporting professional development and emotional wellbeing of people who work in the helping professions 
Explore how reflective practice can encourage greater self-awareness, resilience and compassion through exploring our thoughts, feelings, actions and experiences using a trauma-informed lens 
Experience a reflective practice taster session 
Reflect on the group experience and explore ways in which using the approach can support the development of individuals and system-wide service delivery and organisational culture and practice. 

To book your place, complete the online application 

To book your place complete the application. 

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