Community Advice & Law Service (CALS)
CALS provides free, confidential and independent advice to people who are experiencing problems with debt, housing and/or welfare benefit matters. CALS is able to advise, negotiate and advocate for clients and represent in the county court if required. We employ a range of Specialist Advisers and Solicitors to conduct our work.
Our services are available for people living in Leicester and Leicestershire. We are based at Epic House, Charles Street Leicester, have an office at Leicester County Court and operate from a number of outreach venues across Leicester.
The Community Advice and Law Service has been providing advice and support for over 30 years. The service was established in 1980 as part of Leicester Charity Link and became an independent organisation in 2000, changing its name in 2011.
Our advice services are delivered face-to-face, by telephone or via video links. We provide self-help materials and fact sheets where appropriate; representation at the county court; see people at drop-in sessions at our outreach venues and at our court office, by appointment at our main office or at our outreach venues and we can provide home or hospital visits if required.
CALS has 22 members of staff. We have a small number of volunteers who support our admin team and advisers, and who provide the form-filling service. We have LPC Students on placement from De Montfort University between October and May, who work closely with the advisers.
We can be contacted by telephone, by calling in person at our main office or via our website. CALS is an independent advice agency and is a member of Advice UK.
CALS is a member of Reaching People. Renewed 2019